Experienced and proactive claims handling is absolutely necessary when dealing with potentially very expensive workers' compensation claims in the maritime industry.  The ALMA System's Claim approach is driven by the basic principles of controlling costs and closing claims as quickly as possible.  ALMA's claims are handled directly in AEU’s claims department, by salaried Claims Specialists, who only handle ALMA claims.  This is unique in the industry, where typically you have adjusters handling claims on a time and expense basis, with the potential conflict of interest inherent in an arrangement that rewards open cases.  Your AEU designated Claims Specialist handles your USL&H and State workers' compensation claims, provides input and advice on complex claims issues, and offers suggestions on ways to help reduce your workers' compensation costs.